Privacy Policy
Last updated 2026
Information we collect
We collect your name, phone number, National ID details, location and transaction history to provide regulated financial services and meet KYC obligations.
How we use your information
Your data is used to verify identity, process transactions, prevent fraud, comply with regulations and provide statements and receipts.
Identity verification
National ID images and sensitive identification data are handled securely and are never stored unsecured in the application frontend. Verification requires an approved identity provider before live production.
Data protection
Sensitive information is masked after submission. We apply role-based access control, audit trails and session security to protect your account.
Your rights
You may request a copy of your data, correct inaccurate details and ask questions about how your information is used at any time.
Contact
For privacy questions contact Monipay Company support through your nearest agent or the in-app help centre.